PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

Remove Advanced Mac Cleaner

  1. Quit all web browsers (Chrome, Firefox, Safari, etc)
  2. Force quit the Advanced Mac Cleaner application (make sure that there is not an icon on the top toolbar)
  3. Move the application/folder in the applications folder to the trash
  4. Find and remove these files (If you are not sure how please reference this website: http://www.thesafemac.com/locating-files-from-paths/)
  • ~/Library Folder – Advanced Mac Cleaner; hlpramc
  • ~/Library/Logs – Advanced Mac Cleaner.log; helperamc.log
  • ~/Library/Application Support – Advanced Mac Cleaner; amc
  • ~/Library/Caches – com.pcv.hlpramc; com.PCvark.Advanced-Mac-Cleaner
  • ~/Library/Saved Application State – com.PCvark.Advanced-Mac-Cleaner.savedState
  • ~/Library/Preferences – com.pcv.hlpramc.plist; com.PCvark.Advanced-Mac-Cleaner.plist
  • ~/Library/LaunchAgents – com.pcv.hlpramc.plist; com.PCvark.Advanced-Mac-Cleaner.plist
Creation date: 5/21/2018 10:30 AM      Updated: 10/9/2018 2:48 PM