PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

Forest Grove School District Help Desk

General Issues
Login Issues
Accounts
Password Reset
Student Account
User Accounts
Hardware
3D Printer
Chromebook
Copier
Document Camera
Fax
iPad
Laptop
Macbook
Other
Printer
Projector
Smart Board
Television
Vivi
Network Connectivity
ISP
Websites
Wireless Internet
Phone Systems
Auto Dialer
Call/Recieve
Phone Information
Voicemail
Security
2-Step Verification
Account Security
Malware
Phishing
Software
Adobe Apps
Assessment Apps
Browser (Chrome, Firefox, Etc.)
Canvas
Chrome OS
Clever
Google Apps
HMH Math
Infinite Visions
iOS Apps
JAMF Pro
macOS
Microsoft Office
Other
Schoology
Securly
Smart Notebook
Software Center
Synergy
Vivi
Zoom

Print...

Setup Staff iPad*

Power on device

Select English

Select United States

Select FGSD-PUBLIC wifi

Select Enable Location Services

Select NEXT in the top right corner

Type in District USERNAME and PASSWORD

Select NEXT in the top right corner

Select GET STARTED
Wait for the automatically installed applications to completely finish before moving on

Select SETTINGS app

Select WIFI

Select "i" icon to the right of FGSD-PUBLIC

Select FORGET THIS NETWORK

Select FORGET

FGSD-MIRROR should automatically be connected

The staff member will need to enter their Apple ID when using the App Store or iTunes Store.

Done

Note:Staff should use their district Apple ID when purchasing apps for which the district has paid, and they should use their personal Apple ID when purchasing apps with their personal funds.

Creation date: 7/9/2018 9:49 AM Updated: 8/3/2023 3:08 PM