MacBook Imaging and Enrollment Steps

    Section 1: Imaging


    1. Power off the target MacBook.

    2. Connect the external Thunderbolt/USB drive to the target MacBook.

    3. Power on the target MacBook and hold the Option key until drive options appear.

    4. Select the drive called FGSD_Imaging and wait for the drive to boot up.

    5. Log in to the FGSD_Imaging drive with the macadmin account.

    6. Open the Disk Utility app.

    7. Select the target hard drive in Disk Utility app, and then select the Erase button (the target hard drive will be the internal drive).

    8. Change the name to Macintosh HD, set the format to APFS, and click Erase.

    9. Select Done at the prompt.

    10. Open the Filewave Lightning app.

    11. Select the desired image, and click the DEPLOY button.

    12. Select “Show Internal Volumes”, and select the Macintosh HD drive you previously formatted (should be the grey hard drive icon), and click the RESTORE button.

    13. Select Continue if you get a “Check firmware on target machine” prompt during imaging.

    14. The imaging process will begin and show a progress bar.

    15. Filewave Lightning will prompt once imaging is complete AND it will no longer show the progress bar.

    16. Hit the Cancel button once the process has completed.

    17. Click the Apple icon in the upper left of the screen and select Shutdown.

    18. Wait for the computer to shutdown, and then unplug the Thunderbolt/USB cable.

    19. Verify the status of the device in JAMF. Log into the JAMF Console (fgsd.jamfcloud.com):

      1. Check to see if the device is in the right PreStage Enrollment*:

        1. Click on the Computers tab

        2. Click on PreStage Enrollment

        3. Select the currently assigned PreStage Enrollment (ex. NA Staff)

        4. Click on the Scope tab, and do a search for the serial number

        5. The serial number should show with a check mark to the left of it

      2. If it is not, then assign it to the correct PreStage Enrollment before continuing (see steps):

        1. Select the currently assigned PreStage Enrollment, and then click EDIT.

        2. Select the Scope tab, and then search for the serial number.

        3. Uncheck the box for that MacBook, and then click SAVE.

        4. Select the correct/desired Prestage Enrollment, and then click EDIT.

        5. Select the Scope tab, and then search for the serial number.

        6. Check the box for that MacBook, and then click SAVE.

    (*Note: You may need to search each PreStage Enrollment for the serial number, as there is no global search option)
    20.Move on to the Enrollment section of this document to complete the setup of the newly imaged computer(s).



    Section 2: Enrollment


    1. Plug the Thunderbolt to Ethernet Adapter into the newly imaged computer.

    2. Power on the newly imaged computer.

    3. Select United States for the country and click Continue.

    4. Select U.S. for the keyboard and click Continue.

    5. When you see the “Remote Management” prompt (gear icon) - Click on the “Learn more…” link and confirm that the correct building is listed at the top of the window. If it is the correct building, then press OK and then press Continue to go to the next step. If it does NOT show the correct building, then STOP, as the computer does not have the correct PreStage Enrollment assigned. Repeat Section 1, and then try Section 2 again.

    (If you do NOT see the “Remote Management” page, contact JD to check DEP. Continue through the prompts to get to the desktop. Once DEP is updated, start at Section 1 again.)

    1. Student Macbook:

      1. In the Select Your Timezone prompt click on the checkbox for Set time zone automatically using current location

      2. In the Location Services are Turned Off prompt click on Turn On Locations Services

      3. Click continue

        *** IF THIS IS A STUDENT DEVICE PROCEED TO SECTION 4: BELOW ***

    2. Enter the appropriate credentials to enroll the device:

      1. Staff MacBook: use the staging account

    3. In the Full Name field type the username used in step 6 and click Continue.

    4. Enable Location Services using the checkbox and then click Continue.

    5. Open System Preferences, and select the App Store in the grid.

    6. Click on the check boxes to enable “Install App Updates” and “Install macOS Updates”, then click the Lock in the lower left corner to close it.

    7. Open the App Store app, and select the Updates tab

    8. Click Update All if any updates appear. If prompted, restart the computer and then log back in with the staging account. Continue once updates complete.

    9. Open the Jamf Self Service app.

    10. Click the Login button and log in to Jamf Self Service with your district account.

    11. Click Install for PaperCutConfig and follow the prompts to complete the install.

    12. *** Only run this step on STAFF computers *** Click Run for the FGSDBind script and follow the prompts to complete the bind and wait until status shows “done”.

    13. Open System Preferences > Users&Groups and verify the FGSD green dot exists under Login Options.

    14. Open System Preferences > Network > Wi-Fi > Advanced, delete FGSD-Public, FGSD-Guest, and FGSD-Mirror from the Preferred Network List if they exist.

    15. Confirm with JD that the computer serial number is already in MUNKI before continuing.

    16. Open Managed Software Center, and select the Updates tab.

    17. Wait for all the managed software packages to queue, and then click UPDATE ALL.

    18. Once all the software has installed, the button will change to “Check Again”, and the  screen will say “Your Software is up to date”. Quit Managed Software Center.

    19. Verify that all of the assigned Jamf policies have installed.

    20. Continue to the Staff or Student setup section to complete the process.




    Section 3: Staff Account Setup (only required for Staff MacBooks)


    1. Plug the Thunderbolt to Ethernet Adapter into the newly enrolled computer.

    2. Power on the newly enrolled computer.

    3. WAIT for the red dot in the username login field to go away before proceeding.

    4. Log in to the computer with the account of the assigned user.

    5. ***Step for FGSD TECH*** Log into JAMF and change the assigned User for the computer and set the building if it is wrong.

    6. Open Jamf Self Service app and run the following items and follow the prompts:

      1. UserAdminFix (User admin rights take effect after next reboot)

      2. NerdToolConfig

    7. Open the Managed Software Center app

    8. Select Categories, and click “Install” for any desired apps or printers.

    9. Click on the Updates tab and click the CHECK AGAIN option.

    10. Wait for all the managed software packages to install/update.

    11. Select Categories, and install any required apps or printers.

    12. Verify that all assigned Jamf policies have installed.

    13. Done


    Section 4: Student Account Setup (only required for Student MacBooks)


    1. Enter the macadmin credentials but DO NOT Press Enter/Return

    2. Hold down the Left Shift Key (has to be the LEFT not the RIGHT) and click on the Arrow to the right of the Password field

    3. Continue to hold the shift key down until a new prompt comes up

    4. Let go of the shift key and click on Disable Settings

    5. Open System Preferences, and select the App Store in the grid.

    6. Click on the check boxes to enable “Install App Updates” and “Install macOS Updates”, then click the Lock in the lower left corner to close it.

    7. In System Preferences > Network > Wi-Fi > Advanced, delete FGSD-Public, FGSD-Guest, and FGSD-Mirror from the Preferred Networks list if they exist.

    8. Open the App Store app, and select the Updates tab

    9. Click Update All if any updates appear. If prompted, restart the computer and then log back in with the macadmin account. Continue once updates complete. (Note: Follow steps 1-4 of this section when logging back in after a reboot).

    10. Open the Jamf Self Service app.

    11. Click the Login button to log in to Jamf Self Service with your district account.

    12. Click Install for PaperCutConfig and follow the prompts to complete the install.

    13. Confirm with JD that the computer serial number is already in MUNKI before continuing.

    14. Open Managed Software Center, and select the Updates tab.

    15. Wait for all the managed software packages to queue, and then click UPDATE ALL. (this process might take a substantial amount of time)

    16. Once all the software has installed, the button will change to “Check Again”, and the  screen will say “Your Software is up to date”. Quit Managed Software Center.

    17. Log Out of macadmin

    18. Log In with fgstu user

    19. Verify that all dock items have loaded

    20. Verify that the wifi is connected to FGSD-Student

    21. Done



Creation date: 7/9/2018 10:52 AM (jgates)      Updated: 8/29/2018 12:56 PM (jgates)