PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

iPad will NOT connect to Self-Service*

If you're having trouble getting to the Self-Service app catalog server, follow these steps:

(iPad can't connect to Self Service server once I tap on the app)

1.  Tap Settings (gear icon) on the iPad
2.  Tap on FGSD-STUDENT WiFi
3.  On the right, tap  on WiFi to turn the green switch icon OFF
4.  Wait a couple seconds and turn it back ON by tapping it again
5.  Press HOME button
6.  Tap on Self-Service app
7.  You should see it re-establish the connection to the server 
8.  Search for your app, if you do NOT see it listed, please submit an "app request" ticket to helpdesk@fgsd.k12.or.us
Creation date: 10/5/2018 11:26 AM      Updated: 8/3/2023 2:20 PM