PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

Manually Download/Install Google Chrome*

Hello, here are steps for manually downloading and installing Google Chrome Browser for you Macbook AIR if your browser is too far behind in updates.  

*This is necessary IF you receive the message "Google Chrome may not be able to keep itself updated"

***PLEASE SAVE YOUR BOOKMARKS in case your tabs DO NOT RE-LAUNCH/RE-OPEN after the google chrome browser install/update***


2. Click on (DOWNLOAD CHROME)


3.  Next Click on (ACCEPT & INSTALL)


4.  Now Click on (OPEN)


5.  This is the progress box you will see next.


6.  This one follows...  Please DRAG the Google Chrome icon INTO the blue "A" folder


7.  After you drag the Chrome logo above the blue folder, this appears:

(Please click on REPLACE)

7a.  Now you may receive a message "Google Chrome can't continue because it is in USE"  Please close any Chrome browser windows you may have had open to continue the replace/install.


8.  Once your Macbook is done verifying the install...  Please Click on OPEN.


8a.  You may be asked for your credentials/password to install/replace the previous version



*There is a possibility that you will want to sign-in/out after the install just to make sure the browser has completely updated and has synced with your account.

Thank you for taking the time to follow these steps.  As of 3/11/19 we should be on ver. 72 of Google Chrome Browser.

IF you require additional assistance please submit a helpdesk service ticket by sending an email to:  helpdesk@fgsd.k12.or.us  (Please include room #, building location, and a description of your issue.)

EFS
Creation date: 3/11/2019 8:37 AM      Updated: 12/20/2023 7:22 AM
Files   
DataImage2.png
39 KB
DataImage27.png
75 KB
DataImage3.png
23 KB
DataImage41.png
57 KB
DataImage46.png
32 KB
DataImage71.png
18 KB
DataImage80.png
44 KB
DataImage87.png
59 KB
DataImage88.png
39 KB
DataImage94.png
24 KB