PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

How to use a Verizon Jetpack*

To Turn ON the JetPack:
  1.  Locate the power button along the top edge of the device (see Power Button on the diagram\below):
  2. Press and hold the power button for about 5 seconds until the screen lights up, then let go. It will start up by itself in about 30 seconds. You’ll see a screen similar to the one above when it’s all ready.
  3. The screen will go off to conserve power. The power indicator will blink blue every 5 seconds while it's on to let you know it's on.
To Turn OFF the JetPack:
  1. Press and hold the power button for about 5 seconds until the ‘Shutting Down’ message is displayed on the jetpack.
Creation date: 6/13/2019 12:15 PM      Updated: 8/11/2023 2:49 PM