PLEASE DISCONTINUE THE USE OF THIS TICKETING SYSTEM

New Ticketing System

Adding a USB Printer (macOS)

How to Add a USB printer in macOS

* Note: If a local USB Lexmark printer is NOT using the Universal driver you can run into issues where print jobs fail and/or continually get paused. In these cases, delete the printer and re-add it using the Universal driver.

  1. Click on the Apple Symbol in the top left corner
  2. Click System Preferences
  3. Click Printers & Scanners
  4. Click on the "+" symbol on the lower left side of the window below the PRINTERS box
  5. Select the printer icon to the far left at the top of the window below the "Add Printer" heading (this is usually the default selection).
  6. Look through the new list of printers that shows. Under the Column titled "Kind", look for the printer that shows USB and select it
    • If you do not see your local printer in the list, reseat the printer USB cable at both ends (printer end and computer/hub end) and/or also try powering off and powering back on the printer.
    • If reseating the cable and/or powering off and powering back on the printer does not cause the printer to appear in the list, then try moving the USB cable to a different USB port on the computer/hub and try again.
  7. Click the drop-down menu next to USE at the bottom of the window
  8. Click on Select Software...
  9. In the top right corner where it says Filter, type in "Universal" (no quotes).
  10. Depending on what type of Lexmark Printer you have, follow one of the two options below:
    • COLOR LEXMARK PRINTER: Select the option for LEXMARK UNIVERSAL COLOR
    • BLACK AND WHITE/MONO LEXMARK PRINTER: Select the option for LEXMARK UNIVERSAL MONO
  11. Once you've selected your option click the OK button
  12. On the previous window, click on the ADD button in the lower right corner
  13. Your printer is now ready to use




How to verify that a printer is using the Lexmark Universal driver:

* Note: If a local USB Lexmark printer is NOT using the Universal driver you can run into issues where print jobs fail and/or continually get paused. In these cases, delete the printer and re-add it using the Universal driver.

  • Open System Preferences
  • Select the printer in the printers list
  • Look at the "KIND" field (this is the driver) for the printer information and verify that is has "Universal" in the name.
  • Also, the image/icon for the printer will be a generic picture of a printer, so looking at the image/icon is another way to verify that you are using the Universal driver (a model specific driver will show an icon/image that looks exactly like the physical printer).


Creation date: 6/14/2022 10:55 AM      Updated: 10/14/2022 10:56 AM
Files   
DataImage47.png
67 KB
DataImage52.gif
10 MB