New Ticketing System

Vivi for MacOS Users*

Vivi on MacOS Instructions 

1. Download the Vivi application from Self Service if it is not already installed on your computer. 
a. Open ‘Self Service’ 
b. Search for ‘Vivi’ 
c. Click on Install Wait for installation to complete before moving to Step 2. 

2. Open the Vivi application 
a. Open the Finder Symbol from your lower task bar (two-colored smiley face) 
b. Open the ‘Applications’ folder. 
c. Scroll to find the ‘Vivi’ application. 
d. Double click on the Vivi application to open Vivi. 

3. Find Your Organization 
a. Enter your FGSD email address 
b. Leave ‘Organization Code’ blank 
c. Click ‘Find My Organization’ 
d. Click ‘Forest Grove School District’ Click ‘Log In’ 

4. Log In with your FGSD Google account 
a. Use your FGSD Google account address ( 
b. Use your regular FGSD Google account password 
c. Follow the on screen 2-Step Verification instructions to verify your identity. 

5. Locate the Vivi Device within the Vivi application 
a. Search under the ‘Rooms’ column for the building you are in. (ex. District Office) 
b. Click on the building location to see available Vivi’s onsite. 
c. Click on the Vivi you wish to share your screen to. (ex. DO-VIVI-GROVE) 
d. Click ‘Join Room’. 

6. Enter the ‘Room Code’ 
a. Locate the 4-digit Room Code on the lower left hand corner of the TV or Projection Screen (ex. 2345)
b. Enter the Room Code into the Vivi App 
c. Click ‘Submit’ 

7. Sharing your screen from the Vivi Dashboard 
a. Click ‘Share Screen’ 
b. Open the Screen Mirroring Menu 
c. From the dropdown, select the Vivi you want to cast to. (ex. ‘DO-VIVI-GROVE) 

8. End Casting 
a. Click on the ‘Stop’ button to stop casting your screen to the Vivi.
Creation date: 1/13/2023 1:42 PM      Updated: 12/20/2023 2:11 PM
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Vivi for MacOS users