General Issues (5 articles)
-
How to log into Frontline with SSO*
Updated: Thursday, January 4, 2024 account frontline login
-
Substitute User Guide 2023
Updated: Wednesday, November 1, 2023 substitute user guide
-
How to Access Think Central for Students*
Updated: Wednesday, August 9, 2023 chromebook think central
-
Access Generic Sub Account and Drive in Google Chrome*
Updated: Wednesday, October 25, 2023 chrome sub sub account sub drive sub sign in substitute
-
FGSD Helpful Links*
Updated: Wednesday, August 9, 2023
Login Issues (1 articles)
-
How to Install and Connect to the VPN*
Updated: Thursday, July 20, 2023 anyconnect cisco anyconnect network remote remote access remote connection telecommuting virtual private network vpn
Accounts
Password Reset (3 articles)
-
Windows Password Reset*
Updated: Thursday, July 20, 2023 password password reset reset windows
-
MacBook Password Reset*
Updated: Thursday, July 20, 2023 mac macbook password password reset reset
-
FGSD Account Password Reset*
Updated: Thursday, July 20, 2023 azure password password reset reset
Student Account (2 articles)
-
How to log into Chromebooks using a Clever Badge*
Updated: Tuesday, August 1, 2023 chromebook login clever clever badge login student account student login
-
How to Print Clever Badges*
Updated: Tuesday, August 1, 2023 badge badges clever clever badge student account student login
User Accounts (1 articles)
-
Google 2-Step Verification*
Updated: Monday, November 13, 2023 2 factor 2 step 2-factor 2-step authentication. google apps g-suite
Hardware
3D Printer (4 articles)
-
How to level the FlashForge 3D Printer
Updated: Thursday, October 17, 2019 3d 3d print 3d printer flashforge flashforge finder level leveling printer
-
How to power on/off the Flashforge 3D printer
Updated: Thursday, October 17, 2019 3d 3d print 3d printer flashforge flashforge finder
-
TOYBOX 3D printer setup and app use
Updated: Wednesday, November 13, 2019 3d 3d print 3d printer flashforge flashforge finder toybox
-
3D Printing with the Flashforge Finder
Updated: Thursday, May 2, 2019 3d 3d print 3d printer finder flashforge print
Chromebook (18 articles)
-
Cloud Audio Recorder Google Workspace App*
Updated: Thursday, November 30, 2023
-
Substitute Computer User Guide: 2023 Chromebook
Updated: Wednesday, November 1, 2023 substitute
-
How to turn ON/OFF Accessibility Settings on a Chromebook*
Updated: Tuesday, August 1, 2023 chromevox docked magnifier screen magnifier spoken feedback
-
Adding a Printer to a Chromebook (local user)*
Updated: Tuesday, August 1, 2023 chromebook printer
-
Chromebook login - Español*
Updated: Tuesday, August 1, 2023
Copier (6 articles)
-
Print Release - manual preference adjustment (Macbook)*
Updated: Thursday, August 3, 2023
-
High School Mac OS Copier Print Release Function and Print Job Retrieval*
Updated: Thursday, August 3, 2023 copier printer printer setting
-
High School Windows Copier Print Release Function and Print Job Retrieval*
Updated: Thursday, August 3, 2023 copier printer printer setting
-
Add an email address to Konica bizhub 754 & 454 copier*
Updated: Thursday, August 3, 2023 add email copy machine email address konica scan scanner scanning
-
How to set up copier codes for Konica copiers*
Updated: Thursday, August 3, 2023 account track code codes copier konica
Document Camera (2 articles)
-
iPevo Quick Guide - Getting started*
Updated: Thursday, November 30, 2023 connections controls document camera ipevo
-
iPad and Macbook connection guide for use as Doc Cam in Zoom*
Updated: Thursday, November 30, 2023 doc cam instructional assistant ipad macbook zoom
Fax (1 articles)
-
Testing a Fax Send and Receive*
Updated: Thursday, August 3, 2023
iPad (5 articles)
-
Wipe and Enroll iPad as staff device*
Updated: Thursday, August 3, 2023 ipad
-
iPad will NOT connect to Self-Service*
Updated: Thursday, August 3, 2023
-
Setup Student iPad*
Updated: Thursday, August 3, 2023
-
Setup Staff iPad*
Updated: Thursday, August 3, 2023
-
Apple Device Summer Storage*
Updated: Thursday, August 3, 2023
Laptop (2 articles)
-
Dell Laptop Audio Settings*
Updated: Thursday, August 3, 2023 detects communication activityopen enable audio enhancements sound control panelfrom
-
CAMERA on Win10 laptop (let apps use cam)*
Updated: Thursday, August 3, 2023 camera google hangouts laptop webcam win10
Macbook (3 articles)
-
How to check your AUDIO OUTPUT on your new MACBOOK M1 Air laptop*
Updated: Wednesday, August 9, 2023 3.5mm jack bluetooth external speakers macbook air sound
-
MacBook SMC and NVRAM Reset (Intel models only)*
Updated: Thursday, October 26, 2023
-
How to Log In to an FGSD IA Macbook**
Updated: Thursday, October 26, 2023 classified ia instructional assistant ipad doc cam macbook zoom
Other (4 articles)
-
Sodexo Time Clock Ethernet Access*
Updated: Friday, August 11, 2023 adp intouch 9000 kitchen clock sodexo time clock
-
Meeting Owl Camera Instructions*
Updated: Friday, August 11, 2023 camera meeting owl meeting owl camera microphone speaker zoom camera
-
{INFORMATIVE} Cable Connector Guides*
Updated: Friday, August 11, 2023
-
How to use a Verizon Jetpack*
Updated: Friday, August 11, 2023 jetpack verizon
Printer (9 articles)
-
Reset Printing System on Mac OS*
Updated: Thursday, October 26, 2023 apple mac macbook macos print printer printing reset reset printer
-
How to Add a Network Printer (MacBook)*
Updated: Thursday, October 26, 2023 mac macbook osx printer
-
How to Add a Network Printer (Windows)*
Updated: Thursday, October 26, 2023 printer windows
-
Remove Existing Printers (Windows)*
Updated: Thursday, October 26, 2023 printer remove windows
-
Remove Existing Printers (MacBook)*
Updated: Thursday, October 26, 2023 macbook printer reinstall printer uninstall uninstall printer
Projector (4 articles)
-
Projector Screen alignment using Quick Corner feature*
Updated: Friday, August 11, 2023 does not fit screen image image is off the screen keystone projector quick corner
-
Epson 83+ (and older projectors) using NEW M1 Macbook Air*
Updated: Friday, August 11, 2023 hdmi m1 macbook air projector resolution vga
-
Changing the Projection Mode on an Epson Projector*
Updated: Friday, August 11, 2023
-
Projector Menu - FIX upside down projection on Epson model projectors*
Updated: Friday, August 11, 2023
Smart Board (2 articles)
-
SMART Board troubleshooting quick guide with slides*
Updated: Thursday, October 26, 2023 smart board pen tray smart board power smart board troubleshooting
-
SMART Board touch controls/pens NOT fully functional*
Updated: Thursday, October 26, 2023 smart board touch controls smart ink smart pens
Television (1 articles)
-
Miracast on Windows 10*
Updated: Thursday, October 26, 2023 cast dell samsung tv windows 10
Vivi (2 articles)
-
Vivi Instructions*
Updated: Thursday, October 26, 2023 cast display install vivi
-
Vivi Setup for Windows/Mac*
Updated: Thursday, October 26, 2023
Network Connectivity
ISP (1 articles)
-
FCC Affordable Connectivity Program*
Updated: Thursday, October 26, 2023
Websites (1 articles)
-
Clear cache on Google Chrome*
Updated: Wednesday, November 1, 2023 cache chrome chrome os clear cache cookies google chrome websites clear cache
Wireless Internet (3 articles)
-
Internet Essentials low-cost Internet Comcast*
Updated: Thursday, November 30, 2023 comcast family wifi internet access low cost
-
Remove network from Mac preferred list*
Updated: Thursday, November 30, 2023 fgsd-public macbook macos preferred preferred network system preferences
-
Macbook Wireless Issues
Updated: Wednesday, November 2, 2016
Phone Systems
Auto Dialer (1 articles)
-
Auto Dialer/Intouch*
Updated: Thursday, November 30, 2023
Call/Recieve (6 articles)
-
Intrado E911 Support*
Updated: Thursday, November 30, 2023
-
Call Desk Phone Call Forwarding*
Updated: Thursday, November 30, 2023
-
How to make an audio page to the Cisco Desk Phone Speakers*
Updated: Thursday, November 30, 2023
-
How to do a One to One Page*
Updated: Thursday, November 30, 2023
-
How to make a page on the Overhead Speakers*
Updated: Thursday, November 30, 2023
Phone Information (1 articles)
-
Cisco Phone and Voice Mail Guide*
Updated: Thursday, November 30, 2023
Voicemail (1 articles)
-
Cisco Phone and Voice Mail Guide
Updated: Wednesday, August 12, 2020
Security
2-Step Verification (2 articles)
-
Required Multifactor App Setup for Microsoft SSO logins (Frontline, etc.)*
Updated: Friday, December 1, 2023 2 factor 2 step 2fa 2-factor 2-step authentication authenticator login mfa microsoft microsoft authenticator sso
-
Microsoft 2FA Phone Method
Updated: Thursday, December 8, 2022
Account Security (3 articles)
-
How to view/change your Microsoft Multifactor Authentication information*
Updated: Friday, December 1, 2023 2 factor 2 step 2fa authentication. mfa
-
Microsoft 2-Step Enrollment
Updated: Wednesday, October 18, 2023 2 factor 2 step 2fa 2-factor 2-step authentication. mfa
-
Google 2-Step Verification*
Updated: Friday, December 1, 2023 2 factor 2 step 2fa mfa
Malware (1 articles)
-
Remove WeKnow.ac malware (Updated)*
Updated: Thursday, July 20, 2023
Phishing (5 articles)
-
Phishing email - fake invoice
Monday, March 13, 2023 phishing social engineering spam
-
Phishing email - PDF document shared with you
Monday, March 13, 2023 phishing spam
-
Mark an Email as Phishing*
Updated: Friday, December 1, 2023 phishing scam
-
Mark an Email as SPAM*
Updated: Friday, December 1, 2023 spam
-
How to Report a Phishing Document*
Updated: Friday, December 1, 2023 phishing phishing attempts report scam spam
Software
Adobe Apps (1 articles)
-
How to log into Adobe Spark
Friday, February 5, 2021 adobe adobe creative cloud spark
Assessment Apps (1 articles)
-
NWEA Secure Testing App for iPad*
Updated: Thursday, December 14, 2023
Browser (Chrome, Firefox, Etc.) (15 articles)
-
How to Hide or Show your Bookmarks Bar in Chrome*
Updated: Thursday, December 14, 2023 bookmark bookmarks bookmarks bar chrome
-
Fixing black screen when casting a streaming service (Disney +, Netflix, Amazon Prime, etc.)*
Updated: Thursday, December 14, 2023
-
Camera and Microphone permissions for websites on Chrome*
Updated: Thursday, December 14, 2023 browser camera chrome chromebook macbook microphone permissions website
-
How To Print from Google Classroom
Monday, April 13, 2020 classroom google print
-
Useful Google Hangouts /MEET links for staff
Monday, April 6, 2020 google calendar google hangouts google meet
Canvas (3 articles)
-
Starting a chat session with Canvas Support (Available for all staff)*
Updated: Wednesday, December 20, 2023 canvas canvas support chat support
-
Add a Parent (observer) to a Student in Canvas*
Updated: Wednesday, December 20, 2023 canvas observer parent student
-
Using Canvas-TurnItIn Integration*
Updated: Wednesday, December 20, 2023 assignment canvas integration plagiarism review turnitin
Chrome OS (9 articles)
-
Fix Student Google Login Challenge
Updated: Wednesday, January 4, 2023
-
Adding GC-OFF-COP to a chromebook
Wednesday, September 15, 2021
-
Text to Speech on Chromebooks
Tuesday, November 3, 2020 chromebook accessibility text to speak
-
How to update a Chromebook
Thursday, October 1, 2020 chrome os chromebook updates
-
Student Chromebook Pop-Up ad removal
Thursday, February 6, 2020
Clever (2 articles)
-
Sign in without a CLEVER Badge*
Updated: Thursday, December 21, 2023
-
Sign in without a CLEVER Badge
Thursday, October 21, 2021
Google Apps (19 articles)
-
Sending Emails to ALL Groups
Updated: Thursday, October 26, 2023
-
Graduation Takeout and Transfer Email Template
Updated: Tuesday, June 6, 2023 google takeout grad graduation takeout transfer
-
Using the Microphone in Google Translate
Friday, October 28, 2022
-
Using Google Translate to Translate Documents
Friday, October 28, 2022
-
Slide Translato - Translate Google Slides into Multiple Language
Friday, October 28, 2022
HMH Math (1 articles)
-
Resolving Adaptive Products not showing in HMH
Wednesday, September 4, 2019
Infinite Visions (2 articles)
-
How to connect to the Infinite Visions Employee Access Portal
Updated: Monday, January 23, 2023 infinite visions iv
-
Citrix for Infinite Visions
Updated: Monday, November 14, 2022
iOS Apps (3 articles)
-
iOS TeacherVue/AdminVue App Setup
Updated: Tuesday, January 17, 2023 adminvue teacherview teachervue
-
Student iPad app request
Monday, October 8, 2018 app app request apps ios ipad
-
How to install iOS applications (JAMF)
Updated: Wednesday, September 12, 2018
JAMF Pro (3 articles)
-
Unmanage MacBook in JAMF
Tuesday, May 16, 2023 jamf macbook manage jamf unmanage
-
How to Install Applications on a Macbook
Updated: Tuesday, April 18, 2023
-
Check Device PreStage Enrollment Group (MacBook or iPad)
Updated: Friday, January 7, 2022
macOS (13 articles)
-
How to mirror iPhone to a Mac with QuickTime
Monday, November 6, 2023
-
How to Quit (Close) an App on MacBook
Wednesday, November 1, 2023
-
Update Current macOS while avoiding new OS Upgrade
Updated: Friday, November 3, 2023 apple mac macbook macos update upgrade
-
Adding a USB Printer (macOS)
Updated: Friday, October 14, 2022
-
Deleting a Printer (macOS)
Updated: Wednesday, June 1, 2022
Microsoft Office (5 articles)
-
Microsoft Sign out and Sign back in on MacBook*
Updated: Thursday, December 21, 2023 microsoft excel microsoft office microsoft powerpoint microsoft word
-
Uninstall and Reinstall Microsoft programs in Self Service (Mac)*
Updated: Thursday, December 21, 2023 microsoft reinstall uninstall
-
Activate Microsoft Office 365*
Updated: Thursday, December 21, 2023
-
How to Install Office 365 - Windows, Off Site*
Updated: Thursday, December 21, 2023 365 install microsoft off office pc portal site windows windows 10
-
How to Install Office 365 - Windows, On Site*
Updated: Thursday, December 21, 2023 365 excel install office pc windows windows 10 word
Other (14 articles)
-
Braille Embosser Settings*
Updated: Thursday, December 21, 2023
-
How to resize PhET for Schools on a chromebook*
Updated: Thursday, December 21, 2023 phet resize
-
State Testing on a Chromebook*
Updated: Thursday, December 21, 2023 state testing test testing tests
-
How to use the FG Tech Help Utility (Windows OS and macOS)*
Updated: Thursday, December 21, 2023
-
Install Elmo Interactive Tool on Mac*
Updated: Thursday, December 21, 2023 eit elmo mac
Schoology (2 articles)
-
Export AND Download your courses from Schoology
Updated: Tuesday, August 4, 2020 export schoology
-
Schoology End of Year-Export Resources
Wednesday, June 10, 2020
Securly (2 articles)
-
Force Focused (Active) Window to Maximize in Securly*
Updated: Thursday, December 21, 2023 active desk desktop force maximize securly switch screen window
-
Securly Classroom (Device Console)*
Updated: Thursday, December 21, 2023
Smart Notebook (1 articles)
-
SMART Notebook 17 Product Key Activation on Mac
Updated: Tuesday, October 17, 2017 smart smart notebook
Software Center (1 articles)
-
How to install/uninstall software on a PC*
Updated: Wednesday, December 20, 2023 application applications install programs software software center uninstall
Synergy (2 articles)
-
Synergy Mass Email*
Updated: Wednesday, December 20, 2023
-
Synergy:How to create or add students to a seating chart
Updated: Thursday, August 26, 2021
Vivi (4 articles)
-
Vivi for iPad Users*
Updated: Wednesday, December 20, 2023 ios ipad vivi vivi app
-
Vivi for Chromebook Users*
Updated: Wednesday, December 20, 2023 cast chromebook chromeos vivi web app
-
Vivi for Windows Users*
Updated: Wednesday, December 20, 2023 casting vivi vivi app windows
-
Vivi for MacOS Users*
Updated: Wednesday, December 20, 2023 macos user vivi vivi app
Zoom (13 articles)
-
Share Screen in Zoom While Keeping Microphone Audio.*
Updated: Wednesday, November 29, 2023 audio mic microphone share screen sound zoom
-
Zoom Call Out feature*
Updated: Wednesday, November 29, 2023
-
How to Fix the "Zoom Client must be Upgraded..." issue*
Updated: Wednesday, November 29, 2023 chrome os chromebook
-
Access Permissions Error in Zoom Add-on for Google Calendar*
Updated: Wednesday, December 20, 2023
-
Video for new staff using iPevo and ZOOM*
Updated: Wednesday, December 20, 2023 doc cam elmo ipevo zoom
chromebook (13)
macbook (13)
printer (13)
zoom (11)
windows (6)
2 factor (5)
2 step (5)
canvas (5)
chrome (5)
google (5)
View all ...
login (5)
mac (5)
microphone (5)
print (5)
vivi (5)
2fa (4)
3d (4)
3d print (4)
3d printer (4)
apple (4)
camera (4)
chrome os (4)
copier (4)
flashforge (4)
google drive (4)
install (4)
ipad (4)
konica (4)
macos (4)
mfa (4)
password (4)
phishing (4)
reset (4)
spam (4)
windows 10 (4)
2-factor (3)
2-step (3)
authentication. (3)
cast (3)
chromebook login (3)
file stream (3)
flashforge finder (3)
gmail (3)
hangouts (3)
microsoft (3)
password reset (3)
printer setting (3)
substitute (3)
uninstall (3)
vivi app (3)
365 (2)
account (2)
account track (2)
adobe (2)
adobe creative cloud (2)
audio (2)
block (2)
bookmark (2)
bookmarks (2)
browser (2)
classroom (2)
clever (2)
clever badge (2)
code (2)
codes (2)
display (2)
doc cam (2)
double sided (2)
drive (2)
e-mail (2)
elmo (2)
email (2)
google classroom (2)
google takeout (2)
instructional assistant (2)
ios (2)
ipevo (2)
laptop (2)
macbook air (2)
meet (2)
office (2)
osx (2)
paper tray (2)
parent (2)
pc (2)
permissions (2)
printing (2)
projector (2)
remove (2)
scam (2)
sound (2)
student (2)
student account (2)
student login (2)
takeout (2)
think central (2)
transfer (2)
user (2)
webcam (2)
website (2)
wifi (2)
3.5mm jack (1)
access (1)
active (1)
add email (1)
adminvue (1)
adp (1)
allow (1)
allow list (1)
anyconnect (1)
app (1)
app request (1)
apple photos (1)
application (1)
applications (1)
apps (1)
assignment (1)
authentication (1)
authenticator (1)
azure (1)
backup (1)
badge (1)
badges (1)
block list (1)
block webiste (1)
block website (1)
blocked (1)
blocked site (1)
blocked website (1)
bluetooth (1)
bookmarks bar (1)
branded (1)
branded account (1)
cache (1)
canvas support (1)
casting (1)
chat (1)
chrome sub (1)
chromebook accessibility (1)
chromebook display (1)
chromebook to projector (1)
chromeos (1)
chromevox (1)
cisco anyconnect (1)
classified (1)
clear cache (1)
closed captioning (1)
comcast (1)
connect (1)
connections (1)
contact (1)
contacts (1)
controls (1)
converting zoom recordings (1)
cookies (1)
copy machine (1)
creative cloud (1)
data (1)
dell (1)
desk (1)
desktop (1)
detects communication activityopen (1)
dim (1)
docked magnifier (1)
document camera (1)
does not fit screen (1)
eit (1)
email address (1)
email group (1)
enable audio enhancements (1)
excel (1)
export (1)
external monitor (1)
external speakers (1)
family wifi (1)
fgsd bookmarks (1)
fgsd-public (1)
files (1)
finder (1)
force (1)
frontline (1)
g-suite (1)
google apps (1)
google calendar (1)
google chrome (1)
google contacts (1)
google hangouts (1)
google meet (1)
google transfer (1)
grad (1)
graduation (1)
groups (1)
hdmi (1)
hijack (1)
ia (1)
image (1)
image is off the screen (1)
infinite visions (1)
integration (1)
internet access (1)
intouch 9000 (1)
ipad doc cam (1)
ipads (1)
iv (1)
jamf (1)
jetpack (1)
keyboard (1)
keystone (1)
kitchen clock (1)
level (1)
leveling (1)
local recordings (1)
log-in (1)
low cost (1)
m1 (1)
mac os x (1)
mackeeper (1)
manage jamf (1)
maximize (1)
meeting owl (1)
meeting owl camera (1)
mic (1)
microsoft authenticator (1)
microsoft excel (1)
microsoft office (1)
microsoft powerpoint (1)
microsoft word (1)
multiple (1)
network (1)
observer (1)
off (1)
old password (1)
on-screen keyboard (1)
out of office (1)
out-of-office (1)
paper size (1)
phet (1)
phishing attempts (1)
photos (1)
plagiarism (1)
pop-up (1)
portal (1)
powerwash (1)
preferred (1)
preferred network (1)
preset (1)
presets (1)
privacy (1)
profile (1)
programs (1)
quick corner (1)
recording zoom meetings (1)
reinstall (1)
reinstall printer (1)
remote (1)
remote access (1)
remote connection (1)
remove account (1)
remove contact (1)
remove user (1)
report (1)
reset printer (1)
resize (1)
resolution (1)
restrict (1)
restricted (1)
restricted sites (1)
restricted students (1)
restrictions (1)
review (1)
samsung (1)
scan (1)
scanner (1)
scanning (1)
schoology (1)
screen magnifier (1)
screen sideways (1)
second display (1)
securly (1)
share screen (1)
shorcut keys (1)
sign-in (1)
single sided (1)
site (1)
sleep (1)
smart (1)
smart board pen tray (1)
smart board power (1)
smart board touch controls (1)
smart board troubleshooting (1)
smart ink (1)
smart notebook (1)
smart pens (1)
social engineering (1)
sodexo (1)
software (1)
software center (1)
sound control panelfrom (1)
spanish (1)
spark (1)
speaker (1)
spoken feedback (1)
sso (1)
stale contact (1)
state testing (1)
sub account (1)
sub drive (1)
sub sign in (1)
support (1)
switch screen (1)
system preferences (1)
teacherview (1)
teachervue (1)
telecommuting (1)
test (1)
testing (1)
tests (1)
text to speak (1)
time clock (1)
too loud (1)
toybox (1)
turnitin (1)
tv (1)
ublock (1)
ublock origin (1)
uninstall printer (1)
unmanage (1)
update (1)
updates (1)
upgrade (1)
user guide (1)
user profile (1)
vacation (1)
vacation responder (1)
verizon (1)
vga (1)
virtual private network (1)
virus (1)
vpn (1)
web app (1)
websites clear cache (1)
weknow (1)
win10 (1)
window (1)
wipe (1)
word (1)
youtube (1)
zoom camera (1)
zoomed in (1)
Get help for this page
Jitbit HelpDesk