Chromebook is asking for old password*

When logging in to a Chromebook, Chrome says "To unlock and restore your local data, please enter your old password" or "Your google Account password has changed since the last time you signed in to this computer.  Because Chrome OS securely encrypts all of your data, you must enter the old password now to unlock the data."

  1. Click "I can't remember my password" or "Forgot old password"
  2. Then click "proceed anyway".
This will clear the old locally cached data for the user, and re-sync new user data from the cloud.
Creation date: 9/4/2018 12:06 PM      Updated: 8/1/2023 4:35 PM