iPad will NOT connect to Self-Service*

If you're having trouble getting to the Self-Service app catalog server, follow these steps:

(iPad can't connect to Self Service server once I tap on the app)

1. Tap Settings (gear icon) on the iPad

2. Tap on FGSD-STUDENT WiFi

3. On the right, tap on WiFi to turn the green switch icon OFF

4. Wait a couple seconds and turn it back ON by tapping it again

5. Press HOME button

6. Tap on Self-Service app

7. You should see it re-establish the connection to the server

8. Search for your app, if you do NOT see it listed, please submit an "app request" ticket to helpdesk@fgsd.k12.or.us

Creation date: 10/5/2018 11:26 AM Updated: 8/3/2023 2:20 PM