Description:

Please follow these steps to reset your FGSD account password. If you have any questions during this process please reach out to the technology department (helpdesk@fgsd.k12.or.us or 503-359-2415 or x4529).

IMPORTANT: You MUST follow all the steps, including step 6, which is the step to synchronize your new network password with your local computer account password. This is especially important for MacBook users. Not following all the steps could lead to login issues.

1. Go to the FGSD Password Reset site (https://passwordreset.microsoftonline.com/)
   
   
2.  Enter your full district email address in to the field titled "Email or Username:" Then type in the CAPTCHA characters in the blank field below the "CAPTCHA window". Press the blue button at the bottom titled Next to proceed.
   **This is an example image - your verification step/option may be different**
   
   
3. You'll now be prompted to authenticate using your two step verification method. If the phone number does not work please click on the option for "Enter a code from my authenticator app"
   
   **This is an example image - your verification step/option may be different**
   
   
4. Once the two factor authentication is complete, use the two fields provided to enter in a new password and confirm it. Press the blue Finish button to proceed. (Password requirements: at least 12 characters, one number, and one special character or capital letter. Cannot be a recent password or contain part of your name)
   
   
   
5. Once the password has been accepted you will receive a screen stating "Your password has been reset"
   
   
   
6. Please follow the directions below based on the district issued device you use (this does not apply to personal devices):

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Contact:

If you have any questions during this process please reach out to the technology department (helpdesk@fgsd.k12.or.us or 503-359-2415 or x4529).